Privacy Policy
Welcome to A1 Peptides Australia
Effective Date: June 28, 2025
Introduction
A1 Peptides Australia ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our research products.
Information We Collect
Personal Information
We may collect personal information including:
- Name and contact information
- Billing and shipping addresses
- Phone number and email address
- Payment information (processed securely through third parties)
- Research institution details and credentials
- Communication records
Automatic Information
We automatically collect:
- IP address and browser information
- Website usage data and analytics
- Cookies and similar tracking technologies
- Device information and preferences
Research Qualification Information
Given the nature of our products, we may collect:
- Professional qualifications and certifications
- Research institution affiliations
- Intended research use information
- Laboratory credentials and permits
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Verify research qualifications
- Communicate about orders and products
- Provide customer support
- Improve our website and services
- Comply with legal requirements
- Prevent fraud and ensure security
Information Sharing
We do not sell or rent your personal information. We may share information with:
Service Providers
- Payment processors (Stripe, PayPal, etc.)
- Shipping companies
- Website hosting and analytics providers
- Customer service platforms
Legal Requirements
We may disclose information when required by:
- Australian law or regulation
- Court orders or legal processes
- Law enforcement requests
Business Transfers
Information may be transferred in connection with mergers, acquisitions, or sale of business assets.
Data Security
We implement appropriate security measures including:
- SSL encryption for data transmission
- Secure payment processing
- Regular security assessments
- Limited access to personal information
- Secure data storage practices
Your Rights
Under Australian Privacy Principles, you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of information (subject to legal requirements)
- Restrict processing in certain circumstances
- Lodge complaints with the Office of the Australian Information Commissioner
Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences
- Analyze website traffic
- Improve user experience
- Provide targeted content
You can control cookies through your browser settings.
Data Retention
We retain personal information for:
- As long as your account is active
- As required for business purposes
- As required by law (typically 7 years for financial records)
- Until you request deletion (where legally permissible)
International Transfers
If we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with Australian privacy laws.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites.
Children's Privacy
Our services are not intended for individuals under 18. We do not knowingly collect personal information from children.
Changes to Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on our website with the effective date. Continued use of our services constitutes acceptance of the updated policy.
Contact Information
For privacy-related questions or to exercise your rights:
Email: support@a1peptides.com.au
Phone: 1800418632